May 7, 2021

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It's Your Traveling!

Expedia Announces Overhauled Web site, Application and Rewards System

To put together for the return of travel desire, Expedia Brand is launching a new world marketing campaign to turn out to be the final tourism companion.

From an current come to feel to improved product offerings, Expedia is wanting to double down on endeavours to provide on travelers’ evolving desires in a article-pandemic earth.

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One particular of the major areas of the overhaul was a refresh of Expedia’s platform expertise throughout its cellular application and far more than 70 internet sites. The new property screens reflect a basic structure, with item capabilities that carry alongside one another a number of excursion aspects.

“For the previous 25 decades, we’ve been targeted on volume and transactions as our way of growing our business enterprise,” Expedia Senior Vice President Shiv Singh said. “What we have located even so, above the past 12 months, is that our customers want far more from a travel firm.”

“They want a dependable husband or wife who is there with them every stage of the way, supporting them to guarantee they get the most out of their journeys,” Singh continued.

A new itinerary encounter permits users to purchase flights, lodging, cars and trucks, things to do and more in 1 position, and the corporation unveiled it would quickly launch a new set of pre-bundled packages—flights, accommodation and activities—with upfront complete pricing.

Expedia is also doing the job to simplify the insurance coverage encounter, together with translating the policy wording into easy-to-digest material, improving upon the course of action of distributing statements by way of distinct steps on paperwork expected and conveying the next steps once a claim is submitted.

In addition, the organization unveiled its Expedia Rewards program would be simplified by merging with the existing account setup procedure, making it possible for 25 million tourists who ended up not already enrolled in its loyalty method to start out earning factors.

“Our new model positioning acts as a guarantee to the traveler who wants to be engaged by possibilities, but now additional than at any time requirements to come to feel supported throughout their journey,” Singh explained. “We know that people today want to get back to travel, we want them to truly feel assured in the vacation working experience they can have with Expedia.”